TERMS & CONDITIONS

USE OF THE PLATFORM   

This website is operated by Ashcom Pvt Ltd ("Company” or “We” or “Our”). You may be accessing our Site from a computer or mobile phone device and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access. These Terms of Use govern all the products offered on the Site. The Site is only to be used for your personal non-commercial use and information. Your use of the Site and features of the Site will be governed by these Terms and Conditions (hereinafter " Terms of Use ") along with the Privacy Policy, Shipping Policy, Delivery, Refund, and Return Policy (together " Policies ") as modified and amended from time to time.  By merely accessing or using the Site, you are acknowledging, without limitation or qualification, that you are bound by these Terms of Use and the policies, whether you have read the same or not. Your continued use of the Site following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies, whether or not you have read them. For this reason, you should frequently review these Terms of Use and the Policies, to understand the terms and conditions that apply to your use of the Site.    

ACCESSING, BROWSING, OR OTHERWISE USING THE SITE INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.  

Please do not use the Site if you do not agree to any of the terms enumerated in the Terms of Use or the Policies. You are responsible for ensuring that your access to this Site and material available on or through it are legal in each jurisdiction, in or through which you access or view the Site or such material.  

INTELLECTUAL PROPERTY

We retain all rights, titles, and interests, including intellectual property rights, related to the Website and the Platform, such as trademarks, designs, and logos. These Terms do not grant any implied licenses or rights to our copyrights, patents, trade secrets, trademarks, URLs, domains, inventions, or any other intellectual property. You are only allowed to use the content for personal purposes and are prohibited from using it for business or commercial reasons.

Additionally, you must not alter or remove any copyright, trademark, service mark, or other proprietary notices that are part of the Platform. All current and future rights to any trade secrets, copyrights, trademarks, or other proprietary materials in the Platform remain exclusively ours, even if your account is terminated for any reason.

PRODUCT INFORMATION   

The company attempts to be as accurate as possible in the description of the product on the Site. However, the Company does not warrant that the product description, color, information, or other content of the Site is accurate, complete, reliable, current, or error-free. The Site may contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product. In the event of any such inadvertent inaccuracies, the Company will endeavor to correct the same within the earliest possible time period. The company reserves the right to correct, change or update information, errors, inaccuracies, or omissions at any time (including after an order has been submitted ) without prior notice to ensure the accuracy of descriptions of the product on the site.   

PRICING INFORMATION   

The Company strives to provide accurate product and pricing information, however errors may occur. Any such errors will be rectified by the Company within the earliest possible time period. If a product is listed at an incorrect price or with incorrect information due to any inadvertent technical error, the Company will refuse or cancel any orders placed for that product, unless the product has already been delivered. In the event that an item is wrongly priced, the Company will either contact you for instructions or cancel your order and notify you of such cancellation.. In the event that the Company accepts your order, the same will be debited to your credit card/ debit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Company’s dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed to your credit/debit card account.  

SUBJECT TO THESE TERMS AND THE POLICIES, PRICES AND AVAILABILITY OF THE PRODUCTS PROVIDED OR OFFERED ON THE SITE ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE AND AT THE SOLE DISCRETION OF THE COMPANY. 

The company may revise and cease to make available any product/ services at any time. In the event, that the Company is unable to deliver the product to you on time or at all, you will be notified by e-mail and your order will be automatically canceled due to the unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. The Company will not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.   

USER RIGHTS AND RESPONSIBILITIES

User Rights

At Ashcom Mobiles Private Limited, we value our customers and are committed to ensuring a seamless shopping experience. As a user of our website, you have the following rights:

• Right to Access – You have the right to browse, explore, and purchase products securely through our website.

• Right to Information – You have the right to access accurate and transparent details about our products, pricing, warranties, and policies.

• Right to Privacy – Your personal information is protected under our Privacy Policy and will not be shared without consent.

• Right to Secure Transactions – All payments made on our platform are encrypted and secure.

• Right to Customer Support – You can reach out to our support team for assistance regarding orders, returns, warranties, or any concerns.

• Right to Fair Refunds & Returns – You are entitled to refunds and returns as per our Return Policy, ensuring fair and timely resolution.

• Right to Product Authenticity – We guarantee that all products sold are genuine, new, and sourced from trusted manufacturers.

User Responsibilities

• To maintain a safe and fair shopping experience for all, users must:
  
  

• Provide Accurate Information – Ensure that all details entered during purchase, such as shipping address and contact details, are correct.

• Use the Website Responsibly – Do not engage in fraudulent transactions, misuse offers, or attempt unauthorized access to the website.
• Respect Intellectual Property – All content, images, and trademarks on our website are owned by Ashcom Mobiles Private Limited and must not be copied or used without permission.

• Follow Payment Guidelines – Ensure timely payments and use only authorized payment methods.

• Adhere to Return & Warranty Policies – Users must follow the stated procedures when requesting returns, replacements, or warranty claims.

• Avoid Abusive Behavior – Maintain respectful communication with our customer support team and avoid inappropriate behavior.
• Compliance with Laws – Users must adhere to applicable laws and regulations when using our platform.

DISCLAIMERS

General Disclaimer

Ashcom Mobiles Private Limited strives to provide accurate and up-to-date information on its website. However, we do not guarantee that all product descriptions, images, pricing, or specifications are error-free. In case of discrepancies, Ashcom reserves the right to correct errors and update information without prior notice.

Product Availability

Product availability is subject to change without notice. While we aim to keep our inventory updated, certain products may go out of stock or be discontinued. Ashcom Mobiles Private Limited is not liable for any inconvenience caused due to product unavailability.

Third-Party Links & Content

Our website may contain links to third-party websites for additional information. Ashcom Mobiles Private Limited does not endorse, control, or take responsibility for the content, security, or policies of external websites. Users should exercise caution while accessing third-party links.

Warranty & Liability

All products sold by Ashcom Mobiles Private Limited are covered under manufacturer warranties (if applicable). We are not responsible for any direct, indirect, incidental, or consequential damages arising from product usage, defects, or delays in service. Customers must refer to the manufacturer's warranty terms for specific coverage details.

Payment & Transaction Security

We employ secure payment gateways to protect customer transactions. However, Ashcom Mobiles Private Limited is not responsible for unauthorized access, hacking, or fraud beyond its control. Users must ensure they use secure networks and verify payment details before completing transactions.

Limitation of Liability

Ashcom Mobiles Private Limited shall not be held liable for any loss, damage, or disruption caused due to technical failures, server downtime, cyberattacks, or unforeseen circumstances beyond our control.

Changes to Terms

Ashcom Mobiles Private Limited reserves the right to modify, update, or amend these disclaimers at any time without prior notice. Continued use of our website implies acceptance of the revised terms.

Governing Law

These disclaimers and all related policies shall be governed by and interpreted under the laws of the jurisdiction where Ashcom Mobiles Private Limited operates.